FAQ

Frequently asked questions

How far out are you typically booked?

The majority of our projects are booked at least six months in advance. This ensures adequate time to go through the design and permit phase if necessary.



How much does a typical design plan cost?

A fair budget for a design plan is 3-5% of the overall project. For example, a $50,000 project would have a design budget of around $2500.



How much does a typical front walkway cost?

There are many factors that come into the final price of any project, but on average a normal 20' x 5' walkway costs around $3000 + tax.



How much does a typical backyard patio cost?

There are many factors that can affect the price of a backyard project. To be most efficient, we need a minimum access of 48" wide at the narrowest point. You should have a budget of at least $10,000 + tax if you are considering any backyard project. A complete backyard project for a traditional detached house on average cost around $25,000-$30,000 + tax.



Do I need permits?

Yes! All decks require permits if over 24" off the ground or larger then 100 sqft. Most interlock projects do not require any permits although there are zoning bylaws in which we adhere to. Driveway widening is a common request and can be completed with the proper permits. There are also zoning regulations in regard to size of storage sheds. Don’t worry, we can take care of all the paperwork for you.



Do I need utility locates?

Yes! We take care of all of this for you. By law, we must have valid utility locates from all running infrastructure. Ontario One Call provides a free service in which we use for all water, hydro, gas, telephone and internet services. Locates are only valid for 30 days after being issued so this is a crucial part to planning any landscape project.



What time does your crew typically work on site?

Our small and passionate crew is typically on site from Monday - Friday 8:00am - 6:00pm. We occasionally work weekends to stay on schedule or make up time due to weather and or other delays.



What is the payment structure?

We accept certified cheques, money orders and etransfers. If booking a project within the same calender year we require a 10% deposit to hold a spot. If booking a project for the following year we requrie a 5% deposit to hold a spot. Once the project has begun, we request an additional 50% and the remaining balance is due upon job completion.



How long is the warranty?

We provide our clients with an absolute peace of mind three-year warranty on all hardscape and carpentry installations. We also provide a one-year warranty on all plant installations if specific guidelines are followed in regards to watering and general maintenance.



How deep do you excavate?

For a typical walkway or patio we will excavte between 10-12" deep depending on soil conditions. For driveways and extensions we will typically excavate between 14-16" deep.